The assistance guarantee and the car contract


The assistance guarantee and the car contract. When subscribing to a car contract, it is not compulsory to take out the assistance guarantee.

However, the assistance guarantee can be very useful, especially in the event of a breakdown of the vehicle, in the event of a responsible or non-responsible accident, or in the event that the driver falls ill or dies suddenly.

However, depending on the insurers and the guarantees taken out at the time of signing the car contract, the assistance guarantee may vary somewhat.

Read Also: How to save money on car insurance

What is the assistance guarantee for?

By subscribing to a car contract, an insured person does not necessarily think that he needs to take out assistance cover, especially when the insured vehicle is recent. However, no one is immune to encountering unforeseen problems such as breakdown, accident, illness or, in the worst case, death.

In fact, in the event of a breakdown, accident, illness or death, the assistance covers the towing costs and the vehicle is often taken to the approved garage closest to the place where the insured is find.

Thus, in the event of a breakdown or accident, the insured may obtain a loan vehicle for a period of a few days. In some cases, the assistance covers the cost of breakdown assistance at zero kilometer. Finally, it is recommended to cover potential passengers as well.

How to use the assistance guarantee?

First of all, to be able to use the assistance guarantee, the insured must take out this guarantee when signing the contract or by amendment to the contract.

The insurer will therefore give the insured an assistance card; he is advised to always keep it with him, to be able to contact the assistance service, if necessary.

Thus, in the event of a problem, the insured must call the assistance number which appears on the card, and must communicate his customer references, the make and model of the vehicle concerned, as well as the license plate. Finally, he must provide the exact address of the place where he is located.

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